I promised you I’d dive deeper into two things – Our Kingsmen DevOps Reference Model, and the secret scaling sauce of DevOps.... ...In our view, CALMS is a great foundation, but since it is a high-level mnemonic, it doesn’t capture the complexities of transformations in larger, older organizations. First, in practice, it is IT Team focused without enough detail on business and culture, essentially the holistic systems view. Second, the cultural component (which includes leadership) is much broader than a bullet point can capture. Third, we’ve seen that dev teams naturally gravitate towards CALMS, but operations (any post-production activity) is often left behind.